Frequently Asked Questions

What is Likha's story?

First of all, hi! My name is Jody and I'm so glad you're here. I just turned 30, I'm a mom of two little boys and a wife to my amazing husband, Taylor. From a young age, I've always been obsessed with clothes. At the age of 16, I immediately got a job as soon as I could JUST to support my shopping habits, haha. I started a fashion blog back in 2012 that was truly so much fun. I loved having a creative outlet and loved just sharing my daily looks, though I look back now and cringe at them, haha! I have always wanted to open my own boutique, and one day I just said, "why not now?" 

I opened up shop in August of 2021, and have loved every single second of it. It has been stressful and hard, but so worth it. Every time I see one of you babes wearing your Likha goodies, it makes my WHOLE day. If I can help anyone feel more confident, I feel like I've done my job. All I want to do is make you feel beautiful, sexy, comfortable and CONFIDENT.

What does "Likha" mean and how do we pronounce it?

The word Likha comes from my Filipino roots and means "to create". We get questions on how to pronounce it all the time, and it's pronounced lee-kuh. :)

What is your return policy?

We understand things don't always work out, and that's okay! We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. 

To start a return, you can contact us at info@shoplikhaco.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. The customer will be responsible for the return shipping costs.

Unfortunately, we cannot accept returns on final sale items or gift cards.

Likha & Company is not responsible for shipping costs unless due to damage or owner error. You can always contact us for any return question at info@shoplikhaco.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

How long will it take to receive my order?

Our processing time is 3-5 business days, and shipping will generally take 2-5 business days. We promise to always get your order to you as soon as possible! We will provide tracking numbers as soon as your item ships to easily track your package's adventures.

What is the sizing like?

We understand we are all different beautiful shapes and sizes! Sizing on each item will be a little different, and will be explained in further detail in the item description. If you have questions on sizing, feel free to reach out to us! You can email us at info@shoplikhaco.com. We are always happy to help.